Shipping Policy

1. Digital Services

QNYNE provides digital services, including but not limited to:

• Website Development
• E-commerce Development
• Custom Web Applications
• Mobile Application Development
• AI Automation Solutions
• Custom Software Development
• Website Maintenance & Support
• Technical Consultation

No physical goods are shipped as part of these services unless explicitly stated in a separate written agreement.

2. Project Commencement

Development work begins only after:

• The project proposal or quotation has been approved.
• The required advance payment has been successfully received and confirmed.
• All necessary project information and materials have been provided by the client.

Project timelines begin once these requirements have been fulfilled.

3. Digital Delivery

Completed project deliverables may be provided through one or more of the following methods:

• QNYNE Client Dashboard
• Secure cloud storage links
• Email
• Git repositories (where applicable)
• Hosting server deployment
• Other secure digital delivery methods agreed upon with the client

The delivery method will depend on the nature of the project.

4. Delivery Timeline

Estimated delivery timelines are communicated during the project proposal or quotation stage.

Delivery times may vary depending on:

• Project complexity
• Scope of work
• Client feedback and approvals
• Availability of required project materials
• Third-party services or integrations
• Unforeseen technical circumstances

While QNYNE strives to deliver projects within the estimated timeframe, delivery dates should be considered approximate unless expressly agreed otherwise in writing.

5. Client Responsibilities

To ensure timely delivery, clients are responsible for providing:

• Project requirements
• Business information
• Logos and branding assets
• Images and content
• Product details
• Login credentials (if required)
• Timely approvals and feedback

Delays in providing required information may result in corresponding adjustments to the project timeline.

6. Delivery Confirmation

A project shall be considered delivered when one or more of the following has occurred:

• The completed project is made available through the QNYNE Client Dashboard.
• Access credentials or deployment details have been provided to the client.
• Project files have been successfully shared through an agreed digital delivery method.
• The client has confirmed receipt of the completed deliverables.

7. Third-Party Delays

Certain services rely on third-party providers, including:

• Domain registrars
• Hosting providers
• Payment gateways
• Cloud platforms
• External APIs
• Software integrations

QNYNE is not responsible for delays, outages, restrictions, or technical issues caused by these third-party providers.