Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, create an account, or purchase our services, we may collect:

• Full Name
• Company Name (if applicable)
• Email Address
• Mobile Number
• Billing Information
• Business Address
• GST Details (if applicable)

Account Information

If you register for a QNYNE account, we may collect:

• Login credentials
• Project history
• Payment records
• Downloadable invoices
• Account preferences

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Website usage statistics

2. How We Use Your Information

We use your information to:

• Provide our services
• Create and manage your account
• Process payments
• Generate invoices
• Communicate regarding your projects
• Provide customer support
• Improve our website and services
• Respond to enquiries
• Comply with legal obligations
• Prevent fraud and unauthorized activities

We only use your information for legitimate business purposes.

3. Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may help us:

• Remember user preferences
• Maintain login sessions
• Analyze website traffic
• Improve website functionality
• Enhance security

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Information

Payments made through QNYNE are processed using trusted third-party payment service providers.

QNYNE does not store your complete debit card, credit card, UPI PIN, or internet banking credentials on our servers.

Payment providers may collect and process payment information in accordance with their own privacy policies.

5. Client Dashboard

Registered clients may access a secure Client Dashboard to:

• View project information
• Track project progress
• Download invoices
• Access project-related documents
• Manage account information

Clients are responsible for maintaining the confidentiality of their account credentials.

6. Information Sharing

QNYNE does not sell, rent, or trade your personal information.

We may share your information only when necessary with:

• Payment service providers
• Domain registrars
• Hosting providers
• Cloud service providers
• Professional advisors
• Government authorities where required by law

Such sharing is limited to the information necessary for providing our services or complying with legal obligations.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to maintain a secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain business records
• Generate invoices
• Resolve disputes
• Comply with legal and tax obligations

Once information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Update your account details
• Withdraw consent where applicable

Requests may be subject to legal or contractual obligations that require us to retain certain information.

10. Third-Party Links

Our website may contain links to third-party websites or services.

QNYNE is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

11. Children's Privacy

Our services are intended for individuals who are legally capable of entering into contracts.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

12. Changes to This Privacy Policy

QNYNE may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be published on this page with a revised Last Updated date. Continued use of our website or services after such updates constitutes acceptance of the revised Privacy Policy.